All I can say is Wow. I’ve purchased many cars over the years at various new dealers/used dealers and I can say with confidence that I’ve never experienced customer service as above and beyond as I have at World Auto. The owner Matt is completely honest, upfront and trustworthy and will make the extra effort to give you the confidence that you’re walking out with the best deal and the best quality vehicle! He addressed any and all concerns to before the time of purchase and to the follow up after. Gary made the process of purchasing and signing a complete ease and Stephanie kept us in contact with any and all updates with the Vehicle. Amazing teamwork all around! Thank you so much World Auto Team for making the experience a dream!
I had the best experience getting a car! I had been to dealerships before I came here just to be told no and I am so pleased that everything went great! I was super stressed and was hesitant to make the drive but I’m so happy I did Matt and Gary were so helpful and made sure I went home with my car. I truly felt like I was being cared about as a person and not just a customer. I definitely recommend and for sure will be here in the future. Thank you so much to the best people ever so humble and very informed they went beyond to get me what I wanted and are continuing to help me! You won’t go wrong here ((:
Great experience. Found a car on line an hour+ from where we live and it was totally worth the drive. Gary was wonderful to work with; very patient and detailed. Jon was fantastic; he is knowledgeable about the vehicles and the car market. Walked away with a new car at a great price. Highly recommend.
Great service, affordable cars, reliable services. I’ve recommend Doug Feld second time now purchasing a car with him. Excellent salesman!
Ok... so I’ve been on a search for this car of my dreams for 5 months the new 2020 Mazda CX-30. I had price I didn’t want to go over... Fast forward too September I got pre-approved my credit was looking great I went on to True Car in search for my “dream car” it was priced exactly what I wanted to pay, but there were two dealers. Worlds Auto in Fredericksburg and Browns Fairfax Mazda. I live closer to Browns Fairfax Mazda so of course I went there first. However, I contacted Worlds just in case things went terrible. The car was the only car left and it was price a few hundred dollars then the one at Worlds. As soon as I pulled up to Browns they told me someone put a deposit on my dream car. Heart wrenching. I left there contacted Worlds by telephone this time instead of email and they told me to come they’ll hold it for me and get it ready for me. I drove 56 mins away from my house as soon as I pulled up I was greeted by the owners and i felt very welcomed they had the car sitting out already waiting for me to test drive. Long story short it was one of the best if not greatest experiences I’ve ever had from the negotiating all the way to my trade-in... I’ll tell my friends before you go to the dealers try Worlds Auto inventory they have amazing cars, the service is top notch and you’ll leave feeling accomplished... Thank You so much Gary Boyd and John for helping me get my dream car!
With considerable changes in the severity of the coronavirus (COVID-19) threat we are continually assessing the situation and taking measures to protect our customers and employees.
In order to ensure the well-being of our employees and guests, we are taking the following measures listed below and will continue to monitor and adapt our response as needed.
How We Clean:
We have taken additional measures to frequently disinfect all surfaces throughout the day with a disinfectant solution. We have added additional daytime cleaning to the dealership as well as a regular department sanitizing.
“No Handshake” Policy:
The dealership has implemented a “no handshake” policy. This is in effort to protect our guests along with our employees while we continue to provide you with the best service while you look for your next vehicle. We want our guests and employees to know that we have implemented the highest measures of safety to make World Auto a safe place to buy and service your vehicle.
We are offering complementary home delivery on sold vehicles within our market area. In addition, we are offering competitive shipping pricing of vehicles outside of our area on sold vehicles. Delivery of vehicles will be done with the safety of our guests and drivers in mind using the above criteria.